How fast can you get to me?
It depends on where you are and what's going on around the city, but typical metro response times are 25–45 minutes. When you call, we'll give you a real ETA — not a vague window. If we're going to be longer than expected for any reason, you'll know.
How is pricing calculated?
Most jobs are priced on a base hook-up fee plus mileage, with after-hours service adjusted accordingly. Long-distance tows and equipment hauls are usually quoted as flat rates so you know the full number before we roll. We tell you the price before the truck leaves the yard — no surprises.
Do you charge extra for nights, weekends, or holidays?
After-hours service has a modest premium that we'll tell you about upfront. We run 24/7/365 — nights, weekends, Thanksgiving, Christmas, New Year's Eve, all of it.
What types of vehicles can you tow?
Cars, SUVs, pickups, motorcycles, RVs, commercial vehicles, classic and exotic cars, and construction equipment. We also handle stolen vehicle recovery and repos. If you're not sure whether your vehicle fits, call and describe it — we'll tell you exactly what rig we'd send.
Are you licensed and insured?
Yes — licensed and insured for towing and equipment transport in both Missouri and Illinois. We can send proof of insurance to a shop, dealer, or insurance company on request.
What payment methods do you accept?
All major credit cards, debit cards, and cash. For commercial accounts and fleet customers, we can set up invoiced billing — call dispatch to get an account started.
Will my insurance cover the tow?
Many auto policies and roadside-assistance plans cover towing. We can give you a paid invoice with everything your insurance company will need to reimburse you. If you're already filing a claim, call us first — we'll coordinate directly with your adjuster.
Do you do long-distance towing?
Yes — cross-county, cross-state, and multi-state hauls. We quote long-distance jobs as flat rates so you know the price up front. Call dispatch with origin, destination, and vehicle details.
Can you help with construction equipment?
Yes — skid steers, mini-excavators, lifts, forklifts, bobcats, and other specialty equipment. We move single pieces or run repeat hauls for contractors and rental yards.
What if my car was in an accident?
We respond to accident scenes 24/7. If the police are on scene, ask for Plush Tow and Transport. We'll handle the recovery, any debris cleanup, and get your vehicle to a body shop or storage location of your choice. We'll also help you with the paperwork your insurance will want.